There's a ton of science around this subject, but I will distill it down for you very quickly so that it's not confusing. I have the power to help you turn your website visitors into prospects and those prospects into buyers.Are you ready? Good.You've built a website or had one built. People are showing up (or not, because you're not promoting it), and when they reach your site they leave quickly and don't purchase. There's a number of reasons why they're leaving and yes they are all because of you. Why? Energetically you don't deserve them. Now what do I mean when I say that and will you be required to get into a sweat lodge to find out? Absolutely not. And here's what I mean.When you had your site built, energetically you were not clear about what you wanted the site to accomplish for you. Yes, for you. Since you are your business and your business is you the two are synonymous.How do we shift this? Well first we have to look at the problem, understand it, connect with it, understand it more and then create a solution for it, and implement the solution. Sounds difficult and time consuming. It's neither. Nor does it cost an arm and a leg. At least not for the 1st 50 of you that go to the following link:
SITEReviewWhen you arrive there you'll read a bit about what this program includes. It's just a couple of days worth of one on one time, but the value is substantial and the rewards for you when you finish the implentation of what we'll be discussing will be quite substantial.I don't want to bore you with all of the details here, but needless to say there are some out there that provide a free report or assessment of your website which a lot of you receive and never do anything with. Why? Because it's free and you get what you pay for. I have merely discounted this because it's a nice thing to do. In no way will the value of this package be diminished by the pricing of it. You'll receive the higher value as that's the way I do business.What will be key in all of this is your willingness to follow the guidance given to you and to receive the goodness coming to you, guiding you, without question as all of it will be from a much broader perspective. Yes, this is a spiritual as well as practical package. Why? Because everything that we do is tied to the universe and once you are in alignment with the mission and objectives of your website and what you desire it to help you achieve, there's really no reason for it not to do just that.
SITEReviewYou will receive email and phone access to me directly for the period of one month. You will also receive documentation specific to your site, resources that we recommend you use to achieve changes to your site quickly and easily. If there are other things that we do which you'd like to engage us for in the process of this, the cost you pay for SITEReview will be deducted from that other program offering. *The program cost must exceed $1000*Lastly, the support you will receive is not available on the web anywhere else. You are getting the top of the line and you're also getting spiritual support has helped many get on track quickly and achieve their goals very quickly.We look forward to serving you and helping you achieve what you desire from your presence on the web.Michael & The Many
Having grown up on the music of the Jackson 5, the Jackson's, then Michael it's been a roller coaster of a musical life and to see the news a couple of months ago and all that's happened, it's sad to see that he's physically gone from us. In the spiritual sense he's still here with us and speaking to us each time we listen to one of his songs or think of him. So yesterday it was fun to have Maria say to me "Let's go see "This is It" tomorrow". I could not wait to go see this after seeing some of the footage and hearing the reviews. I wanted to see it for myself. Most concert style films that you see are very documentary-ish and laden with lousy cuts from some editor looking to do his version of things. In looking at this film I think that Michael would have been proud of what they did with it. It was fun to see him dancing, signing, talking to people during the process, coaching the dancers, singers, musicians on how HE wanted his music played, sang, performed. He was very spiritual in his conveyance of desire and what struck me so was that he was humble in his requests. He also took time to thank the maker as well as each and every one on the crew for their giving to him of their talents. Recommended? Oh yes, you bet. Will I buy the DVD when it comes out? Yes, it will be added to our collection. The songs were well done, the music well performed, this is truly a nice tribute to a musical mind lost too early. He did not look 50 in this film and he did not look to be ill at all. He looked amazing and fluid as always in his moves. No hesitation whatsoever and every dancer who watched him move did so with great respect and admiration as well as applause. Do yourself a favor, if you are a fan, go see this movie. If you're not a fan, go see this movie. By the end of it you will be a fan. For those of us who grew up on Michael's music and dancing this has been tough. I remember where I was when I first saw the Moonwalk on Motown's 25th. I was at a club in Santa Monica down by the Pier standing there sipping margaritas with some friends when I looked up and saw Michael take the stage to sing Billie Jean...and like he was on oil he slid his shoes back and up back and up so rythmically, stopped spun and landed up on his toes, the entire restaurant went nuts. We all yelled, applauded and never realized that this was musical history in the making. The next day there were people all over town talking and trying to imitate the dance. Months later they began to and the rest is history. There's so much more Michael did for all of us and I am only going to cover those things which I believe to be true here. I want to say thanks Michael for the memories, the music and helping all of us see a better, younger part of ourselves. Bless all who read this and pass it along. Much love. Michael
Maybe it is and you don't know it yet. However, if I place an order with your company and it does not do certain things, you will read about it here, and on other places as well. It's my mission in this time to ensure that the processes work and that the customer does not end up paying for a misstep in your mission to provide excellent customer service. Case in point: ClubMac/MacMall First off, let it be well known that I LOVE MACMALL. In fact I still wear my bright yellow "CALL THE MALL" TShirt out to coffee which makes my wife cringe everytime she sees it since it's old and from a MacWorld long ago. But, that being said, I used the Club Mac side of things to place an order for a very small part and it caused a breakdown in their system which showed the age of things, so this needs to be mentioned so that it can be fixed. Now, to give you an idea of the timeframe here, the last time I used the billing address in question was when I lived in a town called Burlingame, CA. We're talking 2003, so roughly 6 years ago. I've placed orders in the MacMall/ClubMac system since that time using newer addresses, and even during this year 2009 have placed orders using my current billing address in Scottsdale. The system asked me to confirm my information at the time of ordering, which I did and everything said Scottsdale. I then received an order email which my burlingame address as the Billing address. So is my problem that the Burlingame address is in there? Yes. Did it slow up my order? Yes, in fact it put it on hold and the system never notified me that it was on hold. In fact, this is where the breakage is. I ordered on the 26th, and was expecting a part to be delivered today the 27th. This was the shipping I paid for. Instead it should now be delivered on the 28th. They're not reducing the shipping charges, nor offering any kind of credit. That's not right. When a shipping address and a billing address do not match, there should be something in the system that flags the order, initiates an email to the customer and asks them to call a specific department to get this resolved. This did not happen. Had I done nothing, as I was told, the order would have sat in the system as they don't have this type of an action in place. It's 2009 folks, it's time to update the shipping software or very simply run it on a MAC so that it gets done right. I hope that MacMall takes care of this problem. When I receive my part, I will be filing a question of charges with my credit card company to bring this to their attention that charging Overnight shipping for a 2 day shipping when you have a problem with your system is NOT good customer service. Your thoughts in the comments area please. Michael
A side note that escaped me when posting this morning and is an important one, so it's best that it is separate. Product registration. When you purchase a product & you take your time to go to the website of the product producer and register it, I believe you have every right to expect when you give them your serial number to look up that they will see all of your information and be able to expedite the shipping process etc. (By the way, IOMEGA's California Based Shipping Warehouse closes at 1PM EASTERN TIME which is (repeat after me) LUDICROUS since the warehouse is located in California, so automatically anything you place even an expedited RMA onto will be delayed by 24 hours, and no there is no discount afforded you because you had the problem late and were not able to get through their support mechanism in time to order the replacement before 1pm Eastern Time. The Agent working the phone with me was in shock that they closed at 1pm. He said "WHY?" Heck you're asking me Pal? I'm the customer who has to pay you for a used product to replace my defective product that was sold to me in the first place! Oh! so back to that registration information we're going along and all of a sudden he asks me for my shipping information. I said "it's the same as my registration information". He then tells me that even though customers register, the information is not placed into a database that can be accessed by the technical support people handling the replacement of a product. Okay, so is Mickey Mouse running IOMEGA now? NO! Why? Because he has a job at DISNEY! Come on people It's 2009!!! It's NOT 1997 or 1998. It's 2009 and you can buy apps over your iPhone that will do what this company's website will NOT do which is put into usable form customer data so that customers are actually served when they call in vs. inconvenienced. IOMEGA needs to know that there are better products on the market and they need to be serving the public better. Especially this part of the very vocal public that will spill the beans about their crappy service to everyone on the planet who purchases computer parts, and quickly. Angry? Not really. Disappointed? OH YEAH. Buying another IOMEGA Product? SURE about the time that horn-boy starts serving icewater in that place known as HEDOUBLE-HOCKEY-STICKS!! Nuff Said. Mike
Back in the early days of IOMEGA it was fun to watch the company. In fact it was fun to see the Motley Fools talk about how much the stock was going to gain so that we could all day trade it and make a fortune (I did).
But back to my point, what happened to your support? To say it's downhill is an understatement. Let's go to the video tape shall we! Well no because I am not going to invest any more into this adventure other than to warn others away from these products. I am stuck with one because for now it's the only thing out there in a good looking MacMini form factor that will provide the USB and FIREWIRE ports I require. 1 Terabyte MiniMax drive. Purchased from NewEgg.com less than 4 months ago. About 2 months ago it starts not mounting completely when powering on from Windows to OSX in my MacMini. See the Mini has a split drive which allows me to run OSX in one partition and Windows in a bootcamp partition. That all works flawlessly. So I bought the MiniMax to add some additional USB/Firewire functionality to the computer system. It worked great for about 2 weeks, then started not mounting completely. I did some drive repairs with no problems. Time passes, I make backups to the drive, kept it fairly full and all of a sudden the drive verify fails the other day and says backup and reformat the drive. So I did that. Restored data to the drive (thank goodness did not delete that stuff), and today the drive sounded like there was a collection of hamsters holding race day inside it. No fan in this unit (whoever designed it that way should leave the planet as this sucker gets HOT). So I call Iomega. Am told on the phone even though the drive is under warranty to do a 1on1chat with an agent and he'll help out and this is my quickest solution. 4 Months of stability for a hard drive (SEAGATE 1TB is pretty SAD. It's gotta be an issue with heat doing in the drive that quickly) The agent typing was the slowest typer on the planet. My mom can type faster than that and she does not even type. She can write faster than that and she's not doing well in the writing areas. But wait!!! The best part is yet to come. Cost to replace the drive is $40.00. Okay, I guess paying $40.00 for your defective drive unit is ok...not really, but okay and I am going to get a brand-new-unit right? NO SIR. YOU'RE GOING TO GET A REFURBISHED UNIT. HUH????? What happened to sending out new product to replace defective product? Where's the service? And since when does UPS Charge to create a prepaid shipping bill? Hello? IOMEGA used to provide top-notch support for its products. I for one after having owned many of them am in the process of throwing out every IOMEGA product that I own and will only keep the MiniMax when it comes in after I have opened it up and installed a fan into it so that it does not fry the eggs off my Mac Mini anymore. BEWARE when shopping and when dealing with returns that you are being provided NEW Product, not used garbage when a company charges you for anything. IOMEGA treat EVERY customer like they have twitter because some of us do, and we do know how to use it. Michael Murdock, CEODocMurdock.com
ceo@docmurdock.com
To All those who sign up to follow the rantings of mine over technology or whatever else happens to pop into my viewfinder, thanks. It's great to know that some of this appeals or at least amuses you. When you have time drop over to www.docmurdock.com to learn more about who you're tailgating and obviously if you ever have questions or simply wish to ask for help with something, I can always be reached through but not abused through doc@docmurdock.com Yes I do answer my own emails even though I sift through literally hundreds of them daily.
Welcome to the new age of introductions. My name is Michael Murdock, formerly PIXAR's MAC Guy from 1991-1997, credited in Toy Story and you've just stepped onto the roller coaster of technology ZEN.
Oh! that reminds me, make sure to check out the Zen of Technology show on facebook as well as www.thewinonline.com
Lastly if ANYONE out there wants a YEAR of One on One Mac support from me personally, yes that's 1 year's worth of Mac Support contact me and we'll work out the details of that. Just know that it will include the purchase of a 17" MacbookPro, specifications to be provided before we engage in our workings together. And this offer is only for 1 individual. This person will be someone who is either local to Scottsdale, or visits here from time to time, or someone distant to wants to work via screen sharing on projects and needs a professional to guide them through personalized instruction and they don't wish to settle for time at a crowded Genius Bar at an Apple Store, or they need help when those resources are not available. I assure you I have in my time on the Mac (since 1984) forgotten more than most others have ever learned about this computer system and how it operates. I am well worth the investment you'll be making, and you'll benefit exponentially from this experience for years to come.
Chat with you all soon!
MM
Let's take a step out onto a limb here a bit and discuss something of concern to all. Want to throw out a scenario to you and see how you feel about this. I believe you can comment back on these postings, so please do.
A company on the internet engaged in one form of business has some bad luck doing some things, angers a bunch of people, its upper management gets into some kind of disagreement, one partner leaves, one stays and things shift.
If this sounds like any company out there...well it should because you know who you are, and you sort of brought this on yourself when you asked someone to call me on my weekend and try to sell me something :)
The sale is NOT the problem. The problem is the lack of listening (the person on the phone spoke perfect english), but when he was requested or actually informed that I was not interested, it was like talking to a brick wall to get him to stop. Finally I hung up on him after requesting that my number be removed from their list and that we not be contacted again.
The phone was silent until today. The very same individual called and when I asked him "Do you remember calling me yesterday, being told I was not interested, and asking for you to remove me from your list?" He said "Oh yeah that was you, so I'd like to sell you this product/service, what kind of business are you in?"
I was a bit taken back by it. First thought was he's green, so I'll speak to his supervisor and ask him to get me off the list
"Pardon me, do you have a supervisor I could speak with about this?" and he replied "Uh...no, so can we help you with the financial needs of your business, what did you say those were again?". I hung up on him again.What some companies do when they don't listen to people is they turn them off for future business. Now in the days of old, it was a bit difficult to get the attention of many people and some could care less about what happened at that point in time. Then along came this thing called the Internet and in recent years this thing called TWITTER. Thank GOD for TWITTER.
I say thank GOD for TWITTER because as I am writing this, I know that the CEO of that company is reading a direct message from me and that when he sees this email he's going to say HOLY SH*T I can't believe what I am reading amidst everything else that is going on with my company now this has to happen.
It's pretty simple Mr. CEO of that company that for the moment will remain nameless. There are some of us in the SEO community that do not wish to be engaged by your company for any reason, much less to be provided with funding. You're NOT in the funding business, and if you are, you're newborns compared to the people who we refer that segment of business to so we're not interested in trusting you with our capital or anyone else's that we know of. We have funding sources to refer out to and we're quite happy with them.
The lesson here is one that's pretty simple:
A. TREAT EVERY CUSTOMER Like they have a TWITTER account. Most of them do. Address their concerns immediately as this can be pretty instant a reflection on you and what you're doing out there.
B. If you have people in your organization ignoring the privacy laws and persisting in phone harassment some states consider this stalking and seek prosecution based on that.
C. There is always another customer out there, if you're doing a legit business, the only want to actually increase your NO count on the way to a YES is to call unique, new clients, not going back to the well just to get a NO. Karmically it has an opposite effect and leaves you stuck.
D. Pay close attention to all of the previous as they will save you from being embarrassed and people asking you for a refund because they don't wish to be associated with your products, nor promote them.
So Mr CEO of Mr. Company that is to remain nameless for now, do myself, my family and our privacy a favor and respect that which you and your phone droids seem to have such a blatant disregard for. It's in really bad taste what you're doing and it will not be tolerated much longer.
Thanks so much for honoring this simple yet for your people, a seemingly impossible request.
Kind regards,
Michael Murdock, CEO
Was fun today running all over town searching for things for my daughter's first birthday. Well not her first, but my first with her. See she was born 26 years ago and her 27th is this next week. We only met 2 months ago and my life has not been the same since then, so to go shopping for her for something she's going to really love and cherish made this day very special for me. The other fun thing was to call her and play with her a bit, I'd call her, her phone would be busy, she'd call me, my phone would be busy, at one point I left her a funny message, she called back and I pretended that I was a voicemail message before I could beep, she'd hung up the phone. We both laughed when I called her back and she apologized profusely for hanging up on me. "You sounded so much like a recording" she said. We both broke out laughing. Now she's just tickled that on Monday she'll receive a package from me. She's telling everyone that this is her first birthday with her real father. Now that's where this is amazing. Being a real father, being a father, or a parent, being chosen by an angel to bring them into this world is something special that many are gifted with, yet they don't take seriously, or they discount it, or rebel against it. Obviously it's all choice, we choose our parents who chose their parents, etc. Just that when we come into the human experience we forget all that and chock it all up to just some thing that happened along the way and so on. I am so grateful and humbled that an angel chose me as a parent. Chose my girlfriend of the time as her mother. Out of all of the others out there, we were chosen to bring this one into this life and to give her the choice to be here, to learn, to live, to grow and to share her light with many. We're truly blessed. She is amazing. So what things did you do this day, did you venture out in the world to share with others. Did you connect with you? To the light that is you? Did you take time to let your heart know that you care for it and let your body know how appreciative you are of it being able to carry you around and take care of your energy as it does? If not, take a DocMurdock Love Break and HUG you. Tell you that you love you and that you are grateful to you for being the you that you are. Your body, your heart, your soul will thank you for that moment that you do this in. You are so deserving of the great light that you are and of all the wondrous things coming to you in this lifetime. Just opening up your heart and creating a space of allowing them to come in and be with you will help you manifest so much more in this life. I want to take a moment to share with you some words from some who speak with me often. They share life in this time from a somewhat broader perspective and I am honored to be able to share these things as they stream through me to you. We see much. We see the ones who struggle, the ones who break free, the ones who question and the ones who are in the place of knowing and understanding. We see them all. What's fun for us to see is those who were struggling and all of a sudden they get into that place, that moment of being open to receiving and that space of allowing, then they simply ask of the universe that which they've desired to have come forth and when it does their eyes and smile light up like stars in the sky on a clear night. We see the joy, we see the sorrow, we feel the happiness and the pain, but we also see the promise in those who commit to themselves, to honoring the light that they are, to trusting in the knowing that they can achieve all, and those who take the time to breathe, to seek peace, and to just simply be present in the moment with themselves, for when they are, they receive into their hearts the clarity that shows them the path to take to achieve that next step that they've tasked themselves to achieve. You are one of those people, you have the love in you. We see this. You have the desire in you. We see that. We also see the fear that you have, the questions you have and the breathing that if you took a moment to do, all would become clearer to you. We're here to support you, to guide you, to share with you the wisdom of ages, all you merely need to do is close your eyes, and through the asking you shall see what you will be doing next to achieve that which you seek. And so it is. Thanks for taking the time to read this. I hope you enjoy the story of my daughter Amanda. I am so proud of the wonderful woman she's become. I am so thankful to her Mom for raising her and also for sharing with her our story and lastly I am thankful to my wife for standing beside me as this wonderful gift came into our lives. We are forever changed and forever in a state of gratitude for all. I am forever grateful for those of you who come to read and appreciate this. Bless you this night and all the days that follow. Michael Murdock
Apologize to Microsoft? Okay, who's the prankster that let that idiot write a story like that.
Obviously he's a Microsoft proponent who has a stick up his backside over something that he could not get on the iTunes Store because it was developed in direct conflict with the rules set aside for developers of apps for the iPhone.
GET OVER IT. Apologize to this (insert very large middle finger right here).
Get a clue. When you're developing something to sell for a platform that is structured, you either follow the rules of the provider or your app does not ship. Google broke the rules. They know it.
They tried a fast one and they're paying the price for it. Apple has rules for development as well as a look and feel for its applications. They are called Interface Guidelines for a reason. They're tested, they're refined and they're very consistent which makes it easy to know you're on a Mac or an iPhone because of the way things function.
Apple had to bend its own rules for development on the PC to put certain things in certain places, but they did it. Apple's apps still look better on a PC than other PC apps do. Why? Because they're still solidly developed apps with a basis in human interface to machine design. Microsoft on the other hand has consistently produced bad software and has ruthlessly copied Apple from day 1.
Now, why don't you go and write something from Microsoft Apologizing to MILLIONS of people for having screwed up their computers with the ever-loving always on Mail Preview in Outlook Express & Windows Mail which allows an html resident trojan to be launched the moment a mail message is opened? Why don't you do that because I personally know of more than 10,000 companies that lost BILLIONS in downtime because of that little error.
Did Microsoft ever cop to it and annie up any dead presidents over that? NOPE. What did they do? VISTA!!! Wooohooo!!! Vista with all it's issues and OH the upgrade price...many flavors and wait for it!!!! YOU NEED to BUY A NEW COMPUTER BEFORE YOU CAN USE IT!!!
(DO NOT COMPARE SNOW LEOPARD to this as Apple has been telling people for more than a year that it will only run on an Intel Mac). Microsoft led everyone down a rosy path and then with only a few months till launch said "Oh, but you'll have to buy this and that and the other")
So before you go apologizing for Silicon Valley as a whole, you really should go back to school and do your research as some of us have busted our asses to clean up the messes that Microsoft has perpetuated on our clients, not the little miniscule amounts of things that you're trying turn into Mountains related to what Apple is being put into the news over.
Lastly...do some research on your stories because some of the 'facts' you purport like ALL NEWS PEOPLE are somewhat contorted to "make the news".
Pretty sad and lame.
Michael Murdock, CEO
DocMurdock.com
and MORE than happy to sit down and discuss Microsoft, Apple, and technology in general with ANYONE.